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Privacy and Personal Data Protection Policy
This Privacy and Personal Data Protection Policy (hereinafter referred to as the Policy) applies to the site grotem.com (hereinafter referred to as the website).
By using this website and/or providing personal data to Grotem LLC, you consent to the processing of your personal data under the conditions provided for in this Policy.
If you do not agree with this Policy, we ask you not to use this site and not to provide Grothem LLC with your personal data.
We hope that this Policy will help you understand what kind of information we collect and how this information is processed.
This Policy applies to information collected in connection with products and services offered by Grotem LLC or in other interaction. For specific products or services, Grotem LLC may publish additional or amended privacy statements, such provisions shall prevail over this Policy in respect of any discrepancies between them.
Our products and services may contain links to websites of other companies and other services of third parties that have their own privacy policy. Grotem LLC is not responsible for ensuring the confidentiality or content of any such sites.

Information collected
As a rule, we collect your personal data when you make a purchase, use or register to use our services, participate in an advertising campaign, or otherwise interact with Grotem LLC.
We collect personal data only with your knowledge or consent. The following are examples of the categories to which the data collected belongs.

Technical information
In most cases, you do not need to tell us who you are to visit the site or use our products and services. However, the standard procedure for using our services usually involves the collection of certain technical information.

The information you provide to us
When you register to use our services, participate in an advertising campaign or otherwise interact with Grotem LLC, we may ask you to provide information such as your first and last name, email address, postal address, as well as usernames, passwords and other similar credentials that are used to authenticate users and confirmation of their actions or may be required to provide the products and services requested by you or to contact you.
We may also collect other information provided by you, such as your consent to the terms, preferences, as well as other similar information that you provide to us.

Your transactions with us
We collect or request information regarding your purchase and/or use of our products and/or services, as well as other interactions with us. Such information may include, for example, information about requests or requests sent by you, products and services provided (including delivery information), information about contacts and messages, and other similar information.
We may, in compliance with applicable law, record your conversations with the customer support center or other similar contacts.

Purposes of personal data processing
Grotem LLC processes your personal data for the purposes described in this Policy. In each case, one or several goals can be applied simultaneously.
  • Provision of services to users, including the display of personalized content
  • Verification, research and analysis to support, protect and improve the provision of services
  • Protection of the rights and property of Grotem LLC or our users
  • Product and service development
  • Improving the quality of the products offered and the functioning of the Internet resources of the Grotem company
  • Evaluation of the operation of Grotem sites, products and services
  • Personification of your work with the Site and anonymous preparation of statistics based on parameters such as activity on the site, time of visit, the address of the site that brought you to our Site
  • Evaluating the effectiveness of our advertising, promotions and product promotion campaigns
  • Simplifying the use of the Site, as well as adapting its work and our products to your individual needs and interests
  • Collecting technical information, including information about the device you use to visit the company's website and the operating system, in order to link it to your personal information in order to further ensure the highest level of work on the network
  • Maintaining contacts with you for the prompt provision of information of interest about our products and services on agreed terms and a request sent by you earlier
We do not sell, rent, or otherwise disclose your personal data to third parties, unless otherwise specified below:
  • Consent — We may transfer your personal data if you have given your consent.
  • Third parties — We may transfer your personal data to third-party companies that process personal data by order of Grotem LLC for the purposes described in this Policy. Such companies are not entitled to use your personal data for other purposes, and we require them to act in accordance with this Policy and use appropriate security measures to protect your personal data.
  • Mandatory Disclosure — Mandatory laws may require Grotem LLC to disclose your personal data.
Grotem LLC takes the necessary technical and organizational information security measures to protect data from unauthorized access, modification, disclosure or destruction, through internal checks of data collection, storage and processing processes and security measures, as well as the implementation of measures to ensure the physical security of data to prevent unauthorized access to the systems in which we store personal data. data.
We provide access to personal data only to those employees, contractors and agents of Grotem LLC who need this information for the operation, development and improvement of our website or products. These persons are required to comply with confidentiality obligations and may be subject to penalties, including prosecution.

Доступ к персональным данным
We take reasonable measures to maintain the accuracy and relevance of the personal data we have, as well as to delete outdated and other unreliable or unnecessary personal data.
You are responsible for providing us with reliable information, as well as for updating the data provided in case of any changes.

Your rights
In cases where you want to find out what personal data we have about you, or to supplement, correct, depersonalize or delete any incomplete, inaccurate or outdated personal data, or you want to stop processing your personal data by us for the purposes of sending advertising materials, direct marketing or market research, or have other compelling legal grounds, you can exercise this right in due course and in accordance with applicable law by contacting us at the address below.
In some cases (especially if you want to delete your personal data or stop processing it), this may also mean that we will no longer be able to provide you with services.
In order to fulfill such requests of yours, Grotem LLC may need to establish your identity and request additional information. In addition, the current legislation may impose restrictions and other conditions relating to your rights mentioned above.

Changes to this Policy
Grotem LLC may change this Policy from time to time.
If significant changes are made to this Policy, Grotem LLC will post a notice of such changes at the beginning of this document and on the website page. We recommend that you review this Policy from time to time to be informed of any changes.
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